Frequently Asked Questions
Everything you need to know about our premium wall art and home decor.
What kind of paper and ink do you use for your prints?
We use gallery-grade, acid-free matte paper and archival pigment inks to ensure your artwork remains vibrant and resists fading for decades.
Do your frames come with glass or acrylic?
To ensure safe delivery and longevity, we use high-quality, shatter-resistant acrylic glass which offers superior clarity and UV protection compared to standard glass.
How long will it take for my order to arrive?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
Do you offer custom sizing for wall art?
Yes, we can accommodate custom dimensions for most of our designs. Please contact our customer support team with your specific requirements for a personalized quote.
What is your return policy?
We offer a 30-day return policy for all non-custom items. Products must be returned in their original packaging and condition to qualify for a full refund or exchange.
How do I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.